Job Category: Restaurant Supervisor
Country: Malta

We are seeking a dedicated and experienced Restaurant Supervisor to oversee the daily operations to join our team for the restaurant of our new luxurious Cugó Gran Vittoriosa restaurant, opening soon.

As a key leader in our front-of-house team, you will be responsible for ensuring that guests have an exceptional dining experience, while also supporting and guiding the waitstaff to maintain high standards of service.

MAIN TASKS

· Oversee and manage daily front-of-house activities to ensure smooth and efficient service.

· Supervise staff to ensure they are adhering to the restaurant’s service standards and delivering a high-quality customer experience.

· Ensure dining areas are prepared and ready for service, including cleanliness, table settings, and organization.

· Monitor table turnover, guest seating, and the pacing of service to ensure timely and efficient service.

· Address customer concerns or complaints in a timely, professional manner, ensuring customer satisfaction.

· Ensure that all front-of-house operations comply with health and safety regulations, including food safety and sanitation standards.

· Collaborate with the management team to order necessary supplies and maintain inventory levels.

PERSONAL ATTRIBUTES AND SKILLS REQUIRED

· Strong ability to manage, motivate, and lead a team of waitstaff and other front-of-house personnel.

· A passion for delivering high-quality service and exceeding customer expectations.

· Excellent interpersonal and communication skills to interact effectively with staff, management, and guests.

· Ability to handle difficult or unexpected situations with a calm and professional attitude.

· Highly organized and capable of managing multiple tasks at once, ensuring smooth service during busy periods.

· Keen attention to detail in overseeing service standards, cleanliness, and overall guest experience.

· Skilled in resolving customer complaints or staff issues quickly and diplomatically.

WHY CUGÓ GRAN?

· Enjoy a competitive salary package.

· Take advantage of exclusive perks for you and your friends at our IBB and Cugó Gran Hotels, as well as our restaurants.

· Earn a bonus by referring talented individuals to join our team.

· Benefit from our relocation support, including subsidized accommodation.

· We offer complimentary meals during your shifts.

· We offer a private health insurance

Join our team at Cugó Gran Hotel and become part of our young and dynamic team. We want to hear from you!

Apply now by sending us your current CV by e-mail to: hr@ibbhotels.com.

Applicants already residing in Malta will be given preference

Apply for this position

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